• “HENDSA MIDDLE EAST CONSULTANCY L.L.C” maintains the https://www.hendsa.com/ Website (“Site”).
• United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
• Visa or MasterCard debit and credit cards in USD will be accepted for payment.
• We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE.
• Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
• Cardholder must retain a copy of transaction records and Merchant policies and rules.
• User is responsible for maintaining the confidentiality of his account.
• PAYMENT CONFIRMATION (for Services): Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
•  CANCELLATION POLICY: Customer can cancel their training course no later than 21 business days from start of course date.
• REFUND POLICY: There are no refunds or credits if the course is cancelled outside of the cancellation policy as stated in our “Cancellation Policy”. In case of refund is applicable, Refunds will be done only through the original mode of payment. Please allow for up to 45days for the refund transfer to be completed.